Customer Questionnaire - Prior Products

Name

First Last

Address

Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country

What encouraged you to contact Prior Products?

How did you find the initial contact service on a scale of 1-10? (10 being best)

Friendly

How did you find the initial contact service on a scale of 1-10? (10 being best)

Efficient

On booking your appointment did you find you received:

How did you find our sales representative?

Did you feel you received enough information on our products?

Were you shown samples of handles, glass and roof options etc?

If No, would you like to have seen a sample?

Did you see a demo window?

If No, would you like to have seen a sample?

Were you given a quote direct from our salesman during your appointment?

Did you receive a written or emailed quotation?

Was the quotation letter relevant and informative?

Did you find the price to be:

From confirming your order to date of survey & fitting, did you find this period to be:

What was the main reason for signing up with us?

Did you visit the factory or showroom centre?

Comments

Were you aware that a visit to either was an option?

Did you find our surveyor to be:

Did you find the installation team to be:

Quality of craftsmanship

Did you view our company video?

Your overall review

Has an A frame been left at your property?

Has a staked sign been left at your property?